- Delivery & Returns
A cooling mat for dogs.
Summer is finally coming and many of us need cooling appliances to lower our dog's body temperature. Why not invest in the ALL FOR PAWS Chill Out Always Cool Dog Mat?
Simply lay the Cooling Mat on the patio, in your living room or in his bed and the cooling sensation of the mat will do the rest when your pooch lays down on it.
All For Paws have designed this stress free mat so you can simply take the mat out the box and lay it down - simples! Your dog will naturally want to go and lay down on this relaxing and cool mat in the Summer months.
The mat has a special cooling gel that's non toxic but it always stays cool even in hot temperatures.
Available in two sizes, Medium and Large.
M = 50 x 40 x 1cm (suitable for tiny to small dogs)
L = 90 x 60 x 1cm (suitable for medium to large dogs)
Active Hound delivers throughout the UK including the Highlands, Isle of Man and the Channel Islands as well as many overseas destinations.
We aim to despatch your order the same working day if ordered by 3pm (Mon-Fri) and have your order with you within 48 hours after this time.
Do keep in mind that if you have ordered on a weekend, a bank holiday or if you live in a remote location, delivery might take a little longer.
Your beautiful items will be sent with Royal Mail on a Tracked 48 Hour Service. We're sorry we have to charge you £3.95 for delivery but if you spend £29 or more we'll pay the postage for you.
We do offer our customers the chance to upgrade their postage to Royal Mail Tracked 24 (usually 1 working day) and also Royal Mail Special Delivery (guaranteed for next day delivery before 1pm).
Any orders destined for other countries will be sent with on a tracked service with our international couriers: Parcel Force or DPD.
RETURNS & EXCHANGES
We cheerfully accept items back for a refund or exchange within 14 calendar days from the day you receive your goods from Active Hound.
To return something to us, simply fill in your returns form (this is placed in with your order) and post the parcel back to us. Please ensure the tags remain attached and items are in a saleable condition.
Returns are typically processed within 48 hours and we keep you posted by email.
Please note that postage costs are non refundable under any circumstances other than if the products you have received are faulty.
Items marked as "clearance" are heavily reduced in price and cannot be returned for a refund or an exchange.