- Delivery & Returns
For all dogs both large and small, the Chuckit! Floppy Tug is simply fantastic for playing tug with your dog.
The Floppy Tug is made with the famous extra tough Chuckit! rubber material that we see found in the Ultra Balls with a spring like appearance and snap back motion. When tugged the Floppy Tug straightens out then recoils back to it's shape upon release.
Made from solid, natural rubber, this dog toy is a bit of a beast and is built to take on sharp teeth and powerful jaws no matter what the size of dog or even dogs!
Both visually and mentally stimulating, the Floppy Tug certainly kept us entertained when we tested it out on our pooches. Suitable for indoor and outdoor play that is extremely easy to clean under a tap so feel free to play fetch and play tug anywhere as this'll clean up really easily.
The small size is suitable for most dogs but if your dog is a tough guy that loves nothing other than to destroy and to chew for Britain then the large might be better.
Whilst this is a very tough toy it is not designed for prolonged chewing. Use as an owner/dog interactive tug toy and put it away once you're done playing with your pooch to prolong the life of the toy.
Although this toy is fully waterproof it will not float in water.
Small = 17cm long when stored, stretches to 45cm when tugged. Girth is 3cm.
Large = 25cm long when stored, stretches to 60cm when tugged. Girth is 5cm.
Active Hound delivers throughout the UK including the Highlands, Isle of Man and the Channel Islands as well as many overseas destinations.
We aim to despatch your order the same working day if ordered by 3pm (Mon-Fri) and have your order with you within 48 hours after this time.
Do keep in mind that if you have ordered on a weekend, a bank holiday or if you live in a remote location, delivery might take a little longer.
Your beautiful items will be sent with Royal Mail on a Tracked 48 Hour Service. We're sorry we have to charge you £3.95 for delivery but if you spend £29 or more we'll pay the postage for you.
We do offer our customers the chance to upgrade their postage to Royal Mail Tracked 24 (usually 1 working day) and also Royal Mail Special Delivery (guaranteed for next day delivery before 1pm).
Any orders destined for other countries will be sent with on a tracked service with our international couriers, Parcel Force or DPD.
RETURNS & EXCHANGES
We cheerfully accept items back for a refund or exchange within 14 calendar days from the day you receive your goods from Active Hound.
To return something to us, simply fill in your returns form (this is placed in with your order) and post the parcel back to us. Please ensure the tags remain attached and items are in a saleable condition.
Returns are typically processed within 48 hours and we keep you posted by email.
Please note that postage costs are non refundable under any circumstances other than if the products you have received are faulty.
Items marked as "clearance" are heavily reduced in price and cannot be returned for a refund or an exchange.