- Delivery & Returns
The latest innovation to hit the shelves of Active Hound is the Chuckit! Kick Cube that'll drive your dog bonkers with excitement and fun. Simply kick it like a football and watch the Kick Cube bounce erratically sending your pooch into a fetching frenzy.
Reinforced with blue rubber edged bite zones and covered in orange heavy-duty canvas this Kick Cube will give your pooch plenty of colourful fun in the garden, down the park or in water.
Made from the same durable rubber as the Ultra Balls and the same tough canvas material from the Kick Fetch, this Kick Cube is built for great interactive play between you and your dog.
- 100% puncture proof (no air inside, just hard foam)
- Reinforced rubber edges for added durability and bounce
- Durable, easy pick up
- Floats in water
- 15cm x 15cm - great for small and large dogs
PLEASE NOTE: This product is designed for owner-dog interaction during fetch games and is not a chew toy. Whilst this product can withstand biting and some chewing, we are unable to replace/refund this product if damaged by chewing.
Active Hound delivers throughout the UK including the Highlands, Isle of Man and the Channel Islands as well as many overseas destinations.
We aim to despatch your order the same working day if ordered by 3pm (Mon-Fri) and have your order with you within 48 hours after this time.
Do keep in mind that if you have ordered on a weekend, a bank holiday or if you live in a remote location, delivery might take a little longer.
Your beautiful items will be sent with Royal Mail on a Tracked 48 Hour Service. We're sorry we have to charge you £3.95 for delivery but if you spend £29 or more we'll pay the postage for you.
We do offer our customers the chance to upgrade their postage to Royal Mail Tracked 24 (usually 1 working day) and also Royal Mail Special Delivery (guaranteed for next day delivery before 1pm).
Any orders destined for other countries will be sent with on a tracked service with our international couriers: Parcel Force or DPD.
RETURNS & EXCHANGES
We cheerfully accept items back for a refund or exchange within 14 calendar days from the day you receive your goods from Active Hound.
To return something to us, simply fill in your returns form (this is placed in with your order) and post the parcel back to us. Please ensure the tags remain attached and items are in a saleable condition.
Returns are typically processed within 48 hours and we keep you posted by email.
Please note that postage costs are non refundable under any circumstances other than if the products you have received are faulty.
Items marked as "clearance" are heavily reduced in price and cannot be returned for a refund or an exchange.