- Delivery & Returns
The Australians have a funny way of naming things and the Doo Bag is no exception! The EzyDog Doo Bag can carry your empty pooh bags, keys and/or mobile phone all in one pouch that connects to your EzyDog lead or perhaps your belt. Never get left red faced again by forgetting your pooh bags!
There are 3 pockets inside the Doo Bag - the largest pocket can house an Apple iphone with room to spare. Use the other two pockets for pooh bags and or whatever else is suitable, perhaps a small pack of treats. There's a plastic clip in which you can attach the Doo Bag to an EzyDog lead, or something else. The velcro straps on the back attach to the dog lead keeping the Doo Bag stable.
The bag is 14cm in length and about 9cm in width.
Active Hound delivers throughout the UK including the Highlands, Isle of Man and the Channel Islands as well as many overseas destinations.
We aim to despatch your order the same working day if ordered by 3pm (Mon-Fri) and have your order with you within 48 hours after this time.
Do keep in mind that if you have ordered on a weekend, a bank holiday or if you live in a remote location, delivery might take a little longer.
Your beautiful items will be sent with Royal Mail on a Tracked 48 Hour Service. We're sorry we have to charge you £3.95 for delivery but if you spend £29 or more we'll pay the postage for you.
We do offer our customers the chance to upgrade their postage to Royal Mail Tracked 24 (usually 1 working day) and also Royal Mail Special Delivery (guaranteed for next day delivery before 1pm).
Any orders destined for other countries will be sent with on a tracked service with our international couriers: Parcel Force or DPD.
RETURNS & EXCHANGES
We cheerfully accept items back for a refund or exchange within 14 calendar days from the day you receive your goods from Active Hound.
To return something to us, simply fill in your returns form (this is placed in with your order) and post the parcel back to us. Please ensure the tags remain attached and items are in a saleable condition.
Returns are typically processed within 48 hours and we keep you posted by email.
Please note that postage costs are non refundable under any circumstances other than if the products you have received are faulty.
Items marked as "clearance" are heavily reduced in price and cannot be returned for a refund or an exchange.
Don't want to pay return shipping? If you pay for your order with PayPal make sure you activate your account for 'Return Shipping on Us' within your PayPal account first. Click on the PayPal image above to get started.
This service is offered by PayPal and in a nutshell, they'll cover your return shipping up to the value of £15! What are you waiting for?