- Size Chart
- How to Measure
- Delivery & Returns
The EzyDog Neo Dog Collar as you might have guessed by the name, is made from neoprene.
Neoprene is used in wetsuits and because it's non-porous you'll find staines are easy to remove under a tap and odours never linger. The collar itself is reinforced with nylon webbing for added strength and durability.
Attached to the Neo Collar is a super strong, stainless steel D-Ring for leashes. Stainless steel doesn't rust. An added bonus is the extra hard plastic loop near the D-Ring, for ID tags. This is a strong and stylish dog collar ideal for active hounds.
Available in colours: Black, Blaze Orange, Blue, Bubblegum, Chocolate, Red and Green Camo.
Sizes for all breeds: XS, S, M, L, XL.
HOW TO MEASURE YOUR DOG
- Make sure your dog is standing then measure your dog's collar area (1). Simply wrap a tape measure around your dog's neck where he would usually wear his collar. Ensure the tape measure is nice and comfortable with a few fingers of room for movement.
- Between sizes? After you measure your dog's neck with a few fingers inside for comfort, if you find this brings your dog just inside the larger collar size, we suggest opting for the larger size.
Active Hound delivers throughout the UK including the Highlands, Isle of Man and the Channel Islands as well as many overseas destinations.
We aim to despatch your order the same working day if ordered by 3pm (Mon-Fri) and have your order with you within 48 hours after this time.
Do keep in mind that if you have ordered on a weekend, a bank holiday or if you live in a remote location, delivery might take a little longer.
Your beautiful items will be sent with Royal Mail on a Tracked 48 Hour Service. We're sorry we have to charge you £3.95 for delivery but if you spend £29 or more we'll pay the postage for you.
We do offer our customers the chance to upgrade their postage to Royal Mail Tracked 24 (usually 1 working day) and also Royal Mail Special Delivery (guaranteed for next day delivery before 1pm).
Any orders destined for other countries will be sent with on a tracked service with our international couriers, Parcel Force or DPD.
RETURNS & EXCHANGES
We cheerfully accept items back for a refund or exchange within 14 calendar days from the day you receive your goods from Active Hound.
To return something to us, simply fill in your returns form (this is placed in with your order) and post the parcel back to us. Please ensure the tags remain attached and items are in a saleable condition.
Returns are typically processed within 48 hours and we keep you posted by email.
Please note that postage costs are non refundable under any circumstances other than if the products you have received are faulty.