- Size Guide
- Delivery & Returns
An original assortment of 3 Chuckit! dog balls.
The Chuckit! Fetch Medley features a trio of fetch balls to entertain your dog in different ways when playing fetch.
The Max Glow is the industry leading glow in the dark ball that get's charged by UV rays. To you non science buffs out there that's natural sunlight or a normal indoor lamp. This rugged, non toxic ball is brilliant for twilight fetch on a late summer's eve or an after work walk in the winter when the light is poor.
Chuckit's Whistler Ball is our boss' favourite ball and is the ball that inspired the creation of Active Hound. When thrown you'll hear a gentle whistle emitted as the ball glides through the air. Your dog's hearing is more sensitive to the sound and it will excite him all the more.
So what's the difference between the small and the medium Medley?
The small sized Medley contains an Erratic Ball which as you've correctly guessed, will bounce all over the place when it lands. The firmer the surface the more erratic the bounce. The medium Medley doesn't feature this ball but instead a ball made from recycled rubber that is a standard fetch ball. It's very bouncy and very durable.
Confused? Here's a summary of the Fetch Medley sizes on offer:
The Small Medley (2.0" diameter): 1 x Max Glow Ball (S), 1 x Whistler Ball (S), 1 x Erratic Ball (S)
The Medium Medley (2.5" diameter): 1 x Max Glow Ball (M), 1 x Whistler Ball (M), 1 x Rebounce Ball (M)
For best results, leave the Max Glow Ball under a lamp for 5-10 minutes before use.
|Size||Diameter||Compatible Launcher||Suitable Breeds|
|S||2.0"||Mini||Chihuahua, Dachshund, Pug|
|M||2.5"||Pocket, Pro 18, Pro 25||Jack Russell, Spaniel, Collie, Labrador|
|L||3.0"||Pro 26L||Labrador, Akita, Boxer, German Shepherd|
|XL||3.5"||None||Great Dane, St Bernard, Mastiff, Newfoundland|
|XXL||4.0"||None||Fun to throw and kick so all of the above!|
Active Hound delivers throughout the UK including the Highlands, Isle of Man and the Channel Islands as well as many overseas destinations.
We aim to despatch your order the same working day if ordered by 3pm (Mon-Fri) and have your order with you within 48 hours after this time.
Do keep in mind that if you have ordered on a weekend, a bank holiday or if you live in a remote location, delivery might take a little longer.
Your beautiful items will be sent with Royal Mail on a Tracked 48 Hour Service. We're sorry we have to charge you £3.95 for delivery but if you spend £29 or more we'll pay the postage for you.
We do offer our customers the chance to upgrade their postage to Royal Mail Tracked 24 (usually 1 working day) and also Royal Mail Special Delivery (guaranteed for next day delivery before 1pm).
Any orders destined for other countries will be sent with on a tracked service with our international couriers: Parcel Force or DPD.
RETURNS & EXCHANGES
We cheerfully accept items back for a refund or exchange within 14 calendar days from the day you receive your goods from Active Hound.
To return something to us, simply fill in your returns form (this is placed in with your order) and post the parcel back to us. Please ensure the tags remain attached and items are in a saleable condition.
Returns are typically processed within 48 hours and we keep you posted by email.
Please note that postage costs are non refundable under any circumstances other than if the products you have received are faulty.
Items marked as "clearance" are heavily reduced in price and cannot be returned for a refund or an exchange.
Don't want to pay return shipping? If you pay for your order with PayPal make sure you activate your account for 'Return Shipping on Us' within your PayPal account first. Click on the PayPal image above to get started.
This service is offered by PayPal and in a nutshell, they'll cover your return shipping up to the value of £15! What are you waiting for?